‘Tony Muratori Coaching’ is an organisation that provides exercise, diet and holistic lifestyle coaching for those who wish to improve their health.

We understand that when you share your details with us, we must look after this information (Your personal data) and comply with data protection laws, specifically the UK General Data Protection Regulation (‘UK GDPR’) and the UK Data Protection Act 2018 (‘DPA’). We need to tell you what we are collecting, why and what we are using your information for. We want you to be confident that your data is safe and secure with us and that you understand how we will use it.

We also need to tell you that we are the ‘Controller’ of the information collected, that is Tony Muratori Coaching. You can contact us at [email protected]

What do we collect about you?

Generally, we collect information (your personal data) that you provide on our questionnaires and forms. We may be provided with copies of some information by someone else if you have been referred to us. We will particularly collect your name, address, contact details, DOB, any relevant information about health or health conditions and lifestyle information. Your information will also include details about payment methods which may include your bank details for BACS or direct debits.

Under the UK GDPR, some of this information is known as Special Category Data or Sensitive Data because it relates to your health which may include images, reports, or correspondence. We ensure that we have all the necessary arrangements in place to secure this data.

We will also collect information you provide when you register on the PTEnhance website, book appointments and track any training packages via this service.

Why do we need this and what allows us to collect it?

Without the information described above we cannot provide you with a professional and safe service. We need your contact details to be able to make appointments and agree training packages with you.

When you make initial contact with us, this will be with your Consent.

This is known as the Lawful or legal basis for collecting your information. You can withdraw your consent at any time (see ‘Your Rights below’). If you have been referred to us, this will be by a person or organisation known to you and they will obtain your consent to share your information with us.

When we do agree to work together, we will form a Contract. This means that we need to collect your information to enable us to monitor and perform the contract agreed. Part of this contract will include payment terms and we have a Legitimate Interest
to hold payment details to be able to invoice and collect payment.

Storing your information

We are committed to take all reasonable steps to ensure that your information is held securely and to prevent unauthorised access.

We hold both electronic and paper records. For electronic records, these are held in an online facility that has a unique login and password. Paper records are held under ‘lock and key’. When we transfer any records, we use technical and physical security appropriate to that transfer.

We do hold certain information such as your name and appointment details in the PTEnhance online system. This is secured by unique login and the suppliers undertake all security measures necessary to comply with UK and EU data protection laws, and as a USA company, they take all legal steps to provide an adequate level of protection to your information. You can read more about PTEnhance and how they collect and use your information at the following link
Privacy Policy - PT Enhance.

Sharing you information

We may have to share information to seek professional or security advice but this will only be with accredited and approved professionals who we believe meet our expectations of privacy and protection of any information shared. We will contract with any such professionals and ensure that these contracts include all necessary clauses for protecting data.

We may share your information and outcomes with any referring person or organisation, or your GP but we will discuss this with you first and seek your consent

We will not allow any others to have access to your information unless we are required to share this with them by law or we are ordered to do so by a court.

Overseas Transfers and decision-making

We endeavour to avoid transferring your information to other countries as far as possible but we do use PTEnhance which is based in the USA. We have a contract in place with them and relevant clauses are in place.

We do not use your information for automated decision-making, nor do we use it for profiling purposes.

How long we keep your information

We will keep your information whilst you are receiving services from us and for up to 12 months after you have completed the programme.

We do have some legal obligations to keep certain data. For example, we are required by the HMRC to maintain financial records for the current financial year plus another 6 years, after which we will securely destroy all information. We are also required to keep copies of contract for 6 years after the end of the contract.

Your rights

You have a number of rights linked to you information under the data protection laws. Generally, you are not required to pay a fee to exercise these rights and we have to comply with your requests within set timescales.

To summarise your rights these are: